Like Hydra, the ancient water beast of Greek Mythology, every time I cut off one head, two more grew back in its place. I was not trying to kill a serpent (and I am certainly no Hercules) but unfortunately, in my seemingly Herculean struggle to unsubscribe from all the crap in my inbox, I could relate. I wasn’t trying to save the world, just a bit of time in the future. And I failed miserably, despite having spent approximately eight hours to the task in the last two weeks (yes, I counted). I got nowhere, my email box today is as full of junk today as it ever was.
I thought perhaps unsubscribing was all a hoax, despite federal law (the CAN-SPAM act) to the contrary. It seemed like every time I unsubscribed, two more junk emails took their place. My daughter told me to be patient, but patience is not my forte.
One company, PR Newswire (I am hoping to shame them) is the worst. I have no idea how I got on their list, but I started unsubscribing from them about two weeks ago. Days later, I still received one or two daily emails from them, so I unsubscribed again, and again, and again. I probably unsubscribed a dozen times. Then I wrote them a not so nice email. Then I called to complain.
I was pretty sure PR Newswire was being vindictive (how dare you complain about our emails!) because I got four emails from them the day after I called to complain in a space of ten minutes—I took a screen shot:
Finally, I simply marked them as Junk.
And it turns out, that is the smart thing to do. Don’t bother unsubscribing. In fact, after I spent all those hours unsubscribing, I did a bit more research, and found out that unsubscribing is actually stupid and dangerous.
According to Alan Zelchik of Naked Security there are 5 reasons why unsubscribing can be a bad idea, whether you do it by sending a reply email or opening an “unsubscribe” web link. He states that by unsubscribing:
“1. You have confirmed to the sender that your email address is both valid and in active use. If the sender is unscrupulous then the volume of email you receive will most likely go up, not down. Worse, now that you have validated your address the spammer can sell it to his friends. So you are probably going to hear from them too.
“2. By responding to the email, you have positively confirmed that you have opened and read it and may be slightly interested in the subject matter, whether it’s getting money from a foreign prince, a penny stock tip or a diet supplement. That’s wonderful information for the mailer and his pals.
“3. If your response goes back via email – perhaps the process requires you to reply with the words “unsubscribe,” or the unsubscribe link in the message opens up an email window – then not only have you confirmed that your address is active, but your return email will leak information about your email software too. Emails contain meta information, known as email headers, and you can tell what kind of email software somebody is using (and imply something about their computer) from the contents and arrangement of the headers.
“4. If your response opens up a browser window then you’re giving away even more about yourself. By visiting the spammer’s website you’re giving them information about your geographic location (calculated based on your IP address), your computer operating system and your browser. The sender can also give you a cookie which means that if you visit any other websites they own (perhaps by clicking unsubscribe links in other emails) they’ll be able to identify you personally.
“5. The most scary of all: if you visit a website owned by a spammer you’re giving them a chance to install malware on your computer, even if you don’t click anything. These kind of attacks, known as drive-by downloads, can be tailored to use exploits the spammer knows you are vulnerable to thanks to the information you’ve shared unwittingly about your operating system and browser.
“So how do you avoid unwanted email without unsubscribing? If the message is unsolicited then mark it as spam. Marking something as spam not only deletes the message (or puts it into your trash) it also teaches your email software about what you consider spam so that it can better detect and block nefarious messages in the future and adapt as the spammers change their tricks.”
So I guess this is good news, despite the fact that sometimes it feels really good to unsubscribe, kind of like breaking up with an ass you didn’t really want to go out with in the first place. From now on, everything unsolicited gets marked as spam. I am singing the tune to the old commercial Spam commercial (Spam, Spam Spam Spam Spam!) as I smile move to junk.
My Junk folder is my new Hercules!